DocumentationBilling & AccountManaging Your Subscription

Managing Your Subscription

The Account / Billing page provides a centralized location to monitor your subscription status, credit balance, and manage billing details. From here, you can view your current plan, track credit usage, and access the customer portal for subscription management.

Viewing Your Subscription

The Billing page displays two key sections:

An image showcasing the Current Plan and Credit Balance sections on the Account / Billing page of the Product Classifier dashboard.

Current Plan

Shows an overview of your active subscription:

  • Plan name (Starter or Pro)
  • Monthly price
  • Next renewal date

This gives you a quick reference for your subscription status without navigating to detailed settings.

Credit Balance

Displays your credit usage and availability:

  • Monthly credits (available / monthly limit) - How many credits remain in your current billing cycle
  • Purchased credits - Auto-recharge credits available across billing cycles
  • Total available credits - Sum of monthly and purchased credits
  • Monthly usage - Total credits consumed this billing cycle

For detailed information about how credits work and are consumed, see Understanding Credits.

Managing Your Subscription

To manage your subscription details, billing information, or make changes to your plan, click the Manage plan and billing button. This opens the customer portal where you can access comprehensive subscription management tools.

Customer Portal

The customer portal provides four main sections for managing your account:

Subscriptions

View and manage your current and past subscriptions.

Subscriptions page showing menu items and selected subscription

Select any subscription to view its details.

Active Subscriptions

For an active subscription, you can:

Active subscription detail page

  • Update payment method - Change or add credit cards
  • View payments - Review transaction history for this subscription
  • Update billing data - Modify billing address and company information
  • Download invoices - Access PDF invoices for all payments
  • Cancel subscription - End your subscription (takes effect at the end of the billing period)

For information about plan features and pricing, see Pricing and Plans Explained.

Canceled Subscriptions

For a canceled subscription, you can:

Canceled subscription detail page

  • View payments - Review transaction history
  • Update billing data - Modify billing information for past invoices
  • Download invoices - Access PDF invoices for previous payments

Payments

View all payments ordered by date (most recent first). This provides an alternative view to the transaction history shown in each subscription.

Payment list page

Payment Methods

Manage payment methods saved for future use. This section displays cards you’ve explicitly saved for later payments, regardless of which subscription they’re associated with.

Note: Cards entered during subscription creation are not automatically saved here. Only cards you’ve chosen to save for future use will appear in this list.

Account

View read-only information about your account:

  • Customer name
  • Email address

This information cannot be modified from the customer portal. Contact support if you need to change your email address.

Next Steps

Understanding CreditsAuto-Recharge Setup